This website (the "Site") is owned and operated by:
ATOMIX ENTERPRISES LTD, a company registered in England and Wales under company number 16187643, with its registered office at 18 Langton Place, Bury St Edmunds, Suffolk, United Kingdom, IP33 1NE; and
ATOMIX SOLUTIONS1 LTD, a company registered in England and Wales under company number 16190864, with its registered office at 18 Langton Place, Bury St Edmunds, Suffolk, United Kingdom, IP33 1NE,
referred to collectively as "we", "us", "our" or "Atomix".
This Cookie Policy explains how we use cookies and similar tracking technologies on our website https://atomix.ai.
Our website / "the Site" uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you use our website and allows us to improve our website.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.
1.3. We use the following cookies:
Strictly necessary cookies. These are cookies that are required for the operation of our website. These essential cookies are always enabled because our website won’t work properly without them. They include, for example, cookies that enable you to log into secure areas of our website. You can switch off these cookies in your browser settings, but you may then not be able to access all or parts of our website properly.
Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and any advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose so that they can serve you with relevant advertising on their websites.
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
| Cookie Title Cookie Name | Purpose | More information |
|---|---|---|
| AUTH_SESSION_ID | Sign-in Session Cookie (Strictly necessary): Set by our identity provider (Keycloak) at auth.atomix.ai when you start signing in. Purpose: Identifies your authentication session so each step of the sign-in flow stays linked to the same request. | Session cookie removed when you close your browser. HTTP-only, Secure, SameSite=None. Host: auth.atomix.ai. |
| KC_RESTART | Sign-in Request Cookie (Strictly necessary): Set by our identity provider (Keycloak) at auth.atomix.ai during sign-in. Purpose: Holds the details of the sign-in request you started so the flow can be resumed or restarted if a step fails or times out. | Set only while you are signing in and removed once sign-in completes. HTTP-only, Secure, SameSite=None. Host: auth.atomix.ai. |
| KC_AUTH_SESSION_HASH | Sign-in Integrity Cookie (Strictly necessary): Set by our identity provider (Keycloak) at auth.atomix.ai during sign-in. Purpose: Lets our pages detect whether your authentication session has changed, so a stale session is not reused. | Short-lived during sign-in, then refreshed to expire with your single sign-on session. Secure, SameSite=None. Host: auth.atomix.ai. |
| KC_STATE_CHECKER | Anti-forgery Cookie (Strictly necessary): Set by our identity provider (Keycloak) at auth.atomix.ai on login and account pages. Purpose: Verifies that a form was submitted from our own pages and not by a third party (cross-site request forgery protection). | Set only while a login or account form is open and expires 5 minutes after it is set. HTTP-only, Secure, SameSite=Strict. Host: auth.atomix.ai. |
| KEYCLOAK_IDENTITY | Single Sign-On Cookie (Strictly necessary): Set by our identity provider (Keycloak) at auth.atomix.ai once you have signed in successfully. Purpose: Keeps you signed in so you are not asked for your credentials again on every Atomix service. | Session cookie removed when you close your browser or sign out. HTTP-only, Secure, SameSite=None. Host: auth.atomix.ai. |
| KEYCLOAK_SESSION | Session Status Cookie (Strictly necessary): Set by our identity provider (Keycloak) at auth.atomix.ai once you have signed in successfully. Purpose: Allows our pages to check whether your single sign-on session is still active, so we can sign you out when it ends. | Expires with your single sign-on session and is cleared when you sign out. Readable by our own scripts. Secure, SameSite=None. Host: auth.atomix.ai. |
| __cf_bm | Video Player Security Cookie (Strictly necessary, third party): Set by Vimeo (player.vimeo.com) when a page containing an embedded product video is loaded, currently the Resources page. Purpose: Used by Vimeo to tell human visitors from automated traffic and protect the video player from abuse. | Expires around 30 minutes after your last request to the player. HTTP-only, Secure, SameSite=None. Host: vimeo.com. See Vimeo’s cookie policy at https://vimeo.com/cookie_policy. |
| _ga | Google Analytics Visitor Cookie (Analytical or performance, third party): Set by Google Analytics, and only if you turn analytical cookies on — it is not set if you reject them or ignore the banner. Purpose: Distinguishes one visitor from another so we can count visitors and see how our pages are used. It holds a randomly generated identifier, not your name or contact details. | Expires 2 years after your most recent visit. Readable by scripts on the page. Secure, SameSite=Lax. Host: .atomix.ai (the site and its subdomains). Deleted by us as soon as you turn analytical cookies off. See Google’s cookie usage at https://business.safety.google/privacy and opt out for all sites at https://tools.google.com/dlpage/gaoptout. |
| _ga_<container-id> | Google Analytics Session Cookie (Analytical or performance, third party): Set by Google Analytics alongside _ga, and only if you turn analytical cookies on. Purpose: Keeps the state of your current visit (such as whether it is a new session) so page views are grouped into one visit. | Expires 2 years after your most recent visit. Readable by scripts on the page. Secure, SameSite=Lax. Host: .atomix.ai (the site and its subdomains). Deleted by us as soon as you turn analytical cookies off. |
The analytical cookies above are set by Google Analytics and are the only optional cookies we use. Nothing is loaded from Google, and no cookie is set, until you turn analytical cookies on in the cookie banner or in Cookie preferences; if you later turn them off we tell Google to stop measuring and delete those cookies from your device. We do not currently set any functionality or targeting cookies. If we introduce them, we will update this policy and ask for your consent before any are set.
In addition to cookies, while you are signing in we store the details of your sign-in request in your browser’s local storage (under keys beginning kc-callback-). This is strictly necessary to complete sign-in securely, is never sent to third parties, and is removed once sign-in finishes. Your access tokens are held in memory for the duration of the page only and are never written to your device.
Our product videos are hosted by Vimeo and played from player.vimeo.com. Where you watch a video, Vimeo may set its own cookies on your device. We do not control these cookies; you can read how Vimeo uses them at https://vimeo.com/cookie_policy
Our hosting and security provider (Cloudflare) may also set a strictly necessary security cookie (such as __cf_bm) on atomix.ai for protection against automated traffic.
1.4. Choices about cookies
| Cookie category | Current status |
|---|---|
| Strictly necessary | Always active |
| Analytical or performance | Google Analytics — off unless you turn it on |
| Functionality | Not currently used |
| Targeting | Not currently used |
You can block or delete cookies through your browser settings at any time; blocking the strictly necessary cookies above may prevent you from signing in.
However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.
If you have any questions or concerns about our use of cookies, please send an email to: [email protected].